It’s one thing to serve our clients with our distributed or on-demand services; but it’s completely something else when we get up, close, and personal with our clients.
In fact, it’s an absolute thrill to see them in person, to hear them speak, to mingle with our staff, and to provide insights or feedback – the of stuff you’d never get to know otherwise.
When you meet people in person, there’s a sense of purpose, reality, and a chance to evaluate your clients’ needs as it were – and not perceived, imagined, or just assumed.
Recently, we had the chance to have a chat with a few of our long-term clients who traveled to visit our development center in Mumbai and we were blown away at the prospect of interacting with them. It’s another thing that we managed to gain insights, feedback, and also shoot a few videos.
Lars Frandsen, Chief Operating Officer at Nordic Computers, recently shared his thoughts on Mission Mumbai — our flagship program where we invite our clients, potential customers, vendors, contractors, and other associates to Mumbai where our development center is located.
We did an entire case study on Nordic Computers on how the company struggled to get CRM consultants, technical leads and others to help Nordic support its own clients with MS Dynamics CRM support. We supported the company for a long time on Dynamics CRM support & development projects.
Lars was invited to come visit India and rub shoulders with our development staff in Mumbai, India. We were thrilled with his visit, of course.
His reason for visiting Mission Mumbai, in his own words:
“It was a great chance to visit the very resources we use on a daily basis. It’s a great chance to get acquainted with Kalpavrush and dig up ways to further use these resources to further our business”
With Mission Mumbai, he expected to get more insights on what Kalpavruksh can offer and see how it’d all fit with Nordic’s solutions that the company wants to get to market wit, and to leverage the strengths of Kalpavruksh or how it can support.
Lars stated that he had some productive meetings while he was in Mumbai. What stood out for him was this:
“… a strong foundation of technical expertise as well as a keen understanding of business sense. I recommend Mission Mumbai because you need to get out and meet your vendors, consultants, or suppliers to see how our business can dig deep into the resources you use already”
Needless to say, our entire team was all kicked up and firing away at the opportunity to meet Lars who took the trouble to fly across half the world just to meet them.
We are thankful to Lars for having to take the trouble to meet us, and we can’t deny the incredible effect it has on the entire team at Kalpavruksh.
Lars, you made our day at for everyone at Kalpavruksh. You know how much we adore and respect our relationship.
On behalf of the entire team, a big wave of thanks is in.